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Frequently Asked Questions

Viewer won't start or frequently crashes


When attempting to start my AppCenter viewer it will not always
start.  Also, my viewer exhibits very slow or funny behavior if
it does start correctly.  What is causing this?


One possible cause is that you may be running an incompatible
version of Java.  The viewer requires that either the Java
Development Kit (JDK) or Java Runtime Environment (JRE) be
installed. At this time Java 1.1.4 is the supported version.
However, AppCenter will operate with other versions (Java 1.1.3
or later) as well.